Spot at-risk subscribers before they churn and address the root cause issues quickly with integrated find and fix tools including plant leakage and field meter interaction. Virtualized system simplifies transition to new HFC technologies like DOCSIS 3.1 and Remote PHY and enables continuity of critical HFC maintenance capabilities. Maximize revenue and NPS scores by identifying and tracking needle-moving initiatives with the NITRO Business Intelligence extension.
Benefits
- Fix what matters most by focusing on at-risk subscribers
- Know where to go and what to do to fix identified issues before customers churn
- Reduce MTTR and OPEX by optimizing every truck roll
- Reduce customer calls
- Defer nodes splits by maximizing bandwidth from existing plant
- Provides seamless transition to DAA with vendor/architecture-neutral approach
Key Features
- Comprehensive DOCSIS 3.1 support
- Maintenance prioritization based on churn risk
- Service assurance and field find and fix capabilities in a single solution
- Integrated PNM solution to illuminate HFC upstream, downstream, and home issues
- Consistent system-wide network performance assessment, vendor neutral
- Seamless integration of PathTrak HW, PNM, QoE, Leakage, and field meter interaction
