Apex is the first performance monitoring solution to generate an end-user experience (EUE) score on every transaction. Apex offers adaptability and visibility via multiple data sources: packets, metadata, and enriched flow.
Apex provides global IT service health and status awareness. When service anomalies do arise or potential security breaches are detected, efficient workflows empower NetOps, DevOps, and SecOps groups to uncover root cause and fix it, fast.
Check out real-world troubleshooting workflows of Observer in action with these demos
Apex Features and Benefits Summary
- Machine learning-powered automated EUE scoring converts multiple KPIs into a single easy-to-understand metric combined with detailed score deductions that automatically isolate the problem domain(s) and provide the information needed to prioritize issue remediation.
- Flexible data source options via GigaStor and GigaFlow: packets, metadata, and enriched flow offer the right view for every stakeholder from network engineer to line of business owner
- Customizable dashboards for global operational intelligence with efficient workflows enable fast problem identification and resolution for NetOps, SecOps, and DevOps
- On-demand application dependency mapping enables immediate multi-tier application visibility with no configuration required
- Integrated performance management and forensics for fast service anomaly and rapid cybersecurity breach response
- Flexible deployment options from purpose-built appliances for the data center to Amazon Machine Images (AMI) for simple, efficient cloud deployments
- Deep Packet Inspection (DPI) capabilities address the challenge of understanding network traffic composition and determining if non-critical traffic is negatively impacting key business services and end-users.
- Monitors SSL/TLS handshakes as it analyzes network traffic, identifies digital certificates that have expired or are due to expire and highlights outdated protocols, helping to ensure uninterrupted service for users.
- Efficiently guides UC experts from global summaries and site-specific views to interactive call details. Seamlessly combines packet and flow data to visualize a single point-to-point or complex multipoint call’s path through the network infrastructure.
